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Quality

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Developing a Balanced Scorecard to measure performance (1998)

This report introduces the Balanced Scorecard as a comprehensive view of an organisation’s performance, tying long term goals and priorities ...

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How good is our Third Sector Organisation?

'How good is our third sector organisation?' (HGIOTSO) is a self-evaluation resource created to support the third sector to evaluate ...

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PQASSO (Practical Quality Assurance System for Small Organisations)

PQASSO is CES's practical quality assurance system for small organisations, or for projects within larger organisations. It's a low-cost, straightforward ...

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