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Not just a story: making use of experiences in evaluation

Thursday 26 September 2019 | 10am to 4pm | Edinburgh

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Venue Information

City of Edinburgh Methodist Church
25 Nicolson Square
Location Map

Who is this event for?

Staff or volunteers from third sector organisations


£126 inclusive of VAT

Workshop Description

As part of our everyday work we hear about many people’s experiences of their lives, what’s important and how they experience services. In this workshop we will explore how we can make better use of that rich information to show we are making a difference, to improve our services and to feed into policy and system improvement in general. This means being more deliberate about collecting, analysing and reporting people’s experiences.

At the end of this workshop participants will be able to:

  • Explain why and how people's experiences and more qualitative feedback can be used in monitoring & evaluation
  • Understand the difference between experiences and case studies
  • Use simple methods to collect and record and analyse people’s experiences
  • Review how you currently hear, record and use people's experiences


To enquire about this event please contact us.

Booking Form

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Please ensure you read the following information in full before booking a place in a workshop or event - Thank you!

  • Participants must attend the Getting Started: Outcomes and Indicators workshop or have a strong understanding of outcomes before attending any of the other workshops in our Let's evaluate! Programme.  Please contact us if you unsure whether a course will be suitable for you.
  • Priority will be given to staff or committee members of third sector organisations.
  • Our courses are not designed for public sector staff.  However, if you are delivering front-line services or supporting a community based service we may be able to accept you if we have places.  Please contact us to discuss if our training is suitable for you.
  • Venues will be confirmed on booking.  They are accessible and public transport is nearby.
  • Courses will only run if we have a minimum of 6 participants booked.
  • Maximum numbers per course: 14
  • If Evaluation Support Scotland has to cancel a course the participant will be offered an alternative date or given a full refund.
  • If a participant cancels their booking up to 10 working days before the course they will not be charged.  If they cancel their booking after that date or do not turn up for the course they will be charged in full.

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