Involving users in evaluation

Over the last few years ESS has been supporting third sector organisations to involve people they work with in evaluation.

In 2015 we developed a workbook ‘Why bother involving people in evaluation? Beyond feedback’ which came out of our work ‘Support in the right direction’. More info here 

Involving young people in evaluation (2018 – 2019)

ESS is working with the National Lottery Community Fund to provide learning and self-evaluation support to their grantholders in Scotland.  This is the second phase of our learning programme on involving young people in planning or doing evaluation.

We’ve learnt a lot from the first phase of the programme. We know that while it isn’t always smooth sailing, project leads have told us involving young people they support has helped their organisation as well as benefiting young people. Young people are fantastic evaluation problem solvers! 

Phase one

In the first phase, young people told us that getting involved in designing evaluation questions and methods was:

“It was an honour to be asked and included in something that is ultimately going to help future service users”

“I felt like this was good and it’s changed my view of what you guys do for us”

“Designing our own evaluations makes us feel good”

“I had fun!”

The project leads felt that by getting young people on board with shaping evaluation methods had helped them gather more authentic and richer feedback as well as increasing participation in evaluation.

Case studies from phase one

Phase two

In the second phase of the learning programme we are working with the following projects. 

In June 2019 we came together and ran a learning session, where we supported project leads to develop an action plan, using Why bother involving people in evaluation – beyond feedback as a guide.

From June to November 2019 – project leads carry out their actions

In December 2019 we came back together for a sharing the learning session.

Case studies from phase two

Further resources on the NPC website

You may also be interested in reading this NPC blog and resource about user involvement:

Why we need to do user involvement right

Make it count: Why impact matters in user involvement 

Full list of related resources