Capturing casual moments

This method is a simple means for writing down service users’ actual words when staff or volunteers want to record comments in non-formal circumstances.

Carers Checklist

This is an outcome measure for people with dementia and their carers.

Case Study SIT? Third Sector Interfaces

In the Model document we see how the Third Sector Interface (TSI) in Midlothian supports organisations and volunteers to deliver a better service to older people.