Case Study: Moving from crisis to recovery (COWL)


Carers of West Lothian offers a range of services developed to meet the needs of unpaid carers and disabled people in West Lothian.

During the crisis all their delivery moved online. They saw an increase in self-referrals and more enquiries relating to health and wellbeing issues. They also issued carers respite grants. Alison Wright, CEO tells us more about their experiences.

This case study is part of a series that may be of interest to any third sector organisation who is having to adapt and learn as they go in uncertain times.