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Home > Resources > ESS Evaluation Methods and Tools

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Our resources are free to use. Some tools from other organisations may entail a cost (we will tell you if this is the case).

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ESS Evaluation Method: Appreciative questions

These are two simple questions that you can use to get simple feedback on what’s working for people and how that could be made even better.

ESS Evaluation Method: Appreciative questions – template

Appreciative questions template

ESS Evaluation Method: Body map

Body maps can be used as a creative way of evaluating your project.

ESS Evaluation Method: Body map – template

Body map template

ESS Evaluation Method: Capturing casual moments

This method is a simple means for writing down service users’ actual words when staff or volunteers want to record comments in non-formal circumstances.

ESS Evaluation Method: Capturing casual moments – template

Capturing casual moments template

ESS Evaluation Method: Choosing pictures

This method can be used with a group or as a one to one activity. People are invited to pick a card in response to a specific question or idea.

ESS Evaluation Method: Creative writing

Creative or expressive writing isn’t for everyone but it can be very powerful both as an activity and as an evaluation tool.

ESS Evaluation Method: Emotional touchpoints

Emotional touchpoints are used to identify key points in people’s experiences of services.

ESS Evaluation Method: Evaluation Wheel

The evaluation wheel is a creative and flexible tool to collect information on outcomes in a simple and accessible manner.

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