ESS Evaluation Method: Service use map

Publication date:

ESS resource: ESS Evaluation Methods and Tools

Evaluation pathway stage: Collecting evidence

Image based tool designed to find out about people’s interaction with their environment or local services. 

Useful for

  • People with limited literacy or language differences. 
  • Involving people in a simple, accessible way. 
  • Getting quantitative and qualitative information. 
  • Encouraging creativity and imagination. 
  • Providing evidence of unexpected outcomes.