Evaluating prevention resource

This guide shares learning from our work about how to evaluate prevention.  We suggest approaches you can take and share examples from the third sector.

Indicators for Measuring Citizens Advice

This document gives a core list of indicators for measuring Citizens Advice Bureaux advice activity and outcomes. It was developed as part of our Harmonising Indicators Project (HIP) – a follow up

Measuring Outcomes Citizens Advice

This pack is for people working in Citizens Advice Bureaux who want to get better at explaining, measuring and proving the outcomes they achieve from advice work. It will be